At the Gartner Customer 360 conference, Ed Thompson, Gartner’s VP and distinguished analyst, provided a compelling presentation entitled How to Boost Customer Experience. This is one of the hot topics that has the CRM community all abuzz. But what exactly does Ed mean by “customer experience”? If you were to ask five different people in [...]
Want to learn more about implementing Oracle E-Business Suite Release 12? Listen to this Srinivas Krishna, Sr. Intelligroup is a global provider of outsourcing services including application management and support services, infrastructure management services, innovative consulting, technology, and implementation services. Learn more at: http://www.intelligroup.com/Direction – Oracle Practice, Intelligroup, Inc discuss customer experiences and benefits from [...]
Oracle Press Release Communications, Media Companies and Other Service Providers Select Oracle Redwood Shores, Calif. – April 28, 2010 News Facts GETCO Telecommunication Limited, Melbourne IT Limited and SK Telecom were among the communications and media companies and other service providers that selected or extended their use of Oracle applications and hardware in the third [...]
Want to learn more about implementing Oracle E-Business Suite Release 12? Listen to this Srinivas Krishna, Sr. Intelligroup is a global provider of outsourcing services including application management and support services, infrastructure management services, innovative consulting, technology, and implementation services. Learn more at: http://www.intelligroup.com/Direction – Oracle Practice, Intelligroup, Inc discuss customer experiences and benefits from [...]
Oracle Press Release Oracle® Retail Applications Help Communications Service Providers Manage Customer-Centric and Profitable Retail Stores Mobile World Congress, Barcelona, Spain – February 15, 2010 News Facts Oracle® Retail applications are helping communications service providers (CSPs) improve in-store experiences for customers, grow revenue and reduce the cost of their operations. Oracle’s integrated solution enables CSPs [...]
The Oracle ACE team has compiled a definitive list of Oracle ACE presenters at Oracle OpenWorld this year – whether via the public call-for-papers selection process or the “Vote-a-Session” approach: Presenter(s) Session Title Session ID Ahmed Alomari, Mark Farnham & Michael Brown Oracle Applications Database Tuning Panel S308863 Alex Gorbachev Developing Plug-ins for Oracle Enterprise [...]
Want to learn more about implementing Oracle E-Business Suite Release 12? Listen to this Srinivas Krishna, Sr. Intelligroup is a global provider of outsourcing services including application management and support services, infrastructure management services, innovative consulting, technology, and implementation services. Learn more at: http://www.intelligroup.com/Direction – Oracle Practice, Intelligroup, Inc discuss customer experiences and benefits from [...]
Oracle Press Release Oracle Announces Availability of Oracle® Real-Time Decisions Release 3.0 Rules and Predictive Models for Optimizing Customer Interactions across Channels Redwood Shores, CA – June 24, 2009 News Facts To help organizations maximize business processes and customer interactions, Oracle announced today the general availability of Oracle® Real-Time Decisions Release 3.0. Oracle Real-Time Decisions [...]